We require the best materials and components for our products. In great design, quality is a must.

Our products are officially tested and approved.

Radent Pendant/Wall Lamp - 700 mm: 0,8 kgs 

Radent Pendant/Wall Lamp - 1350 mm: 1,3 kgs

Dimensions of the boxes they come in:

Radent Pendant/Wall Lamp - 700 mm: 800 x 110 x 110 mm - 1,2 kgs 

Radent Pendant/Wall Lamp - 1350 mm: 1450 x 110 x 110 mm - 1,9 kgs

NUAD offers a 2-year warranty on all our products.

We require the best materials and components for our products. In great design, quality is a must.

Our products are officially tested and approved.

The Radent Lamps are produced in China by a leading lighting manufacturer. We have many years of experience with this manufacturer and have a very good relationship with them.

Radent Pendant Lamp - 700 mm: 700 x 58 x 45 mm

Radent Pendant Lamp - 1350 mm: 1300 x 58 x 45 mm

Radent Wall Lamp - 700 mm: 700 x 83 x 45 mm

Radent Wall Lamp - 1350 mm: 1300 x 83 x 45 mm

If you are still missing something, please do not hesitate to contact us to info@nuad.dk.

The Radent Lamp can be cleaned with a soft damp cloth and mild detergent. Do not use alcohol or any other solvents to clean the product. Ensure that the power supply has been turned OFF before cleaning the product.

Just send us an e-mail to info@nuad.dk.

Remember to describe which part you are missing and send a picture of the product.

You can place your order via our website. All you need to do is to add the products you wish to purchase to the cart and proceed to checkout. To finalize the transaction, we need you to provide us with the necessary information. 

That’s all, now you can look forward to receiving your new design piece!

We accept payment with Dankort, VISA/Dankort, VISA, VISA Electron, Mastercard, Maestro, Applepay, Paypal and Bank Transfer.

For other payment methods, please contact our customer service on info@nuad.dk

We work with a well-established payment provider Shopify Payments and Paypal. All communication is done via a fully secure connection.

To ensure a smooth processing of your order, your credit card will be charged immediately after placing the order.

Please contact our B2B customer service on pro@nuad.dk. They will be more than happy to help you further and make sure that you get the full NUAD experience.

We never charge for shipping within Europe.

For our friends in Switzerland and Norway additional customs charges and national VAT will be charged directly by the local tax authorities and needs to be paid separately by the customer. Should you have further questions regarding additional charges please contact your local tax office.

See our terms HERE (link to shipping and return policy)

Should you wish to purchase our products from a country outside of Europe, please do not hesitate to contact us on info@nuad.dk.

You can choose between having the package sent to your home address, a nearby package shop or your business address.

If you choose your home address, but you are not at home when the mailman tries to deliver the package, the package will be redirected to the nearest package shop.

We use GLS as the delivery service for parcel shipments or one of their partners.

Dimensions of the boxes they come in:

Radent Pendant/Wall Lamp - 700 mm: 800 x 110 x 110 mm - 1,2 kgs 

Radent Pendant/Wall Lamp - 1350 mm: 1450 x 110 x 110 mm - 1,9 kgs

If the order is received before 12 p.m., it is usually shipped the same day.

After the products have been shipped the delivery time is usually around 3-5 business days, depending on the destination country.

We want you to be 100% satisfied with your purchase from NUAD.

If you are not happy with your item, you may return your non-damaged and unused NUAD purchase in its original packaging within 14 days of receipt. You will be responsible for shipping charges associated with returning a non-damaged item. 

Please contact our customer service for more info on how to proceed on info@nuad.dk

We will send you a link with the shipping confirmation. You will be able to follow the package via this link.

If you haven’t received anything, please check your spam folder.

Please contact our customer service if you need more help with tracking your package on info@nuad.dk

Yes, but only if your order has not been shipped yet.

We usually ship out orders the same day. This means that you have to be very fast if you wish to change something.

NUAD is a new designer brand creating functional design for homes and offices all around the world.

Our products are unique, accessible and long-lasting. We want to make it simple to enjoy good design.

We do!

You can find us on the following social media:

Facebook

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LinkedIn

Pinterest

We are looking forward to seeing you there.